Built for life

Built for life

Lifetime Exchanges from Puppyhood to Adulthood

Built for life

Lifetime Exchanges from Puppyhood to Adulthood

Built for life

Lifetime Exchanges from Puppyhood to Adulthood
Being a Water Pooch means a lifetime of adventures on the beaches and trails of the world. From puppyhood to adulthood we’re right there with you.
PUPPY UP-SIZE PROGRAM

Has your pup outgrown their Water Pooch collar? Contact us for your up-size discount code, pay shipping, and keep your pooch stink free.

CONTACT US

LIFETIME EXCHANGES MADE SIMPLE

STEP 1
Contact us to let us know what’s wrong with your Water Pooch gear. Be sure to reference your order #, collar name and size.
STEP 2
We send you a code to order a new collar online free of charge. Just pay shipping.
STEP 3
Get back to the trails and beaches free of fear from stink!
FAQs
HOW MANY TIMES CAN I UP-SIZE?

Up-size 1x per size per year from S-L. Your pup growing faster than that? No prob, contact us and we can help!

HOW DO I KNOW WHICH IS THE RIGHT SIZE?

Our collars cover a wide range of sizes. We designed the sizing so that between Small, Medium and Large sizes there is come overlap so that you can find the best fit. Use measuring tape to find out the circumference of your dog's neck. Then reference our size guide to determine which size is best for your pooch.

WHAT IS THE CONSIDERED NORMAL WEAR AND TEAR?

Product breakage due to chewing, improper maintenance, or activity that compromises the integrity of the material beyond normal wear is not a manufacturers defect. Normal wear and tear includes: tarnishing, scratches, fading and slight discoloration. If leashes are dragged, tears can occur in the PVC coating only. This does not affect the strength or integrity of your leash.

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